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Refund Policy

At Pearls & Thorns, we get it. Life’s messy, faith is real, and sometimes a tee just doesn’t fit the way you hoped. We’ve got you covered.

Returns & Exchanges

  • We accept returns within 14 days of delivery for items that are unworn, unwashed, and still in their original condition.

  • Want a different size? We’ll do our best to swap it out, but since our tees are made in small runs, exchanges depend on what’s in stock. If we can’t replace it, you’ll get a refund or store credit.

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
    Refunds

  • Once we receive your return and inspect the item, we’ll issue a refund to your original payment method within 5–7 business days.

  • Shipping costs are non-refundable.
    Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, that’s on us. Please contact us at [your email] within 7 days of delivery, and we’ll make it right — whether that’s a replacement, refund, or store credit.
    Non-Returnable Items

  • Sale items, gift cards, and custom orders are final sale and cannot be returned.
    How to Start a Return

  • Email us at support@pearlsandthrorns.com with your order number and reason for return.

  • We’ll reply with return instructions.

  • Once we receive and process your return, we’ll confirm your refund or exchange.

    We believe beauty lives in the tension of grace and grit, and our goal is to make sure your shopping experience reflects that. If you’ve got questions or need help, don’t hesitate to reach out.

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